COMPUTER SERVICES ASSISTANT
|Salary Range:||LEVEL 6 - $25,026 $28,300 |
|Employment Type:||Full Time|
|Description:||The Computer Services Assistant reports directly to the Director of Information Technology Services. The Computer Services Assistant will play a critical role by assisting with the upkeep of all instructional labs and instructional technology equipment. This position will also perform numerous administrative duties.|
|Duties:|| Perform various administrative tasks, such as departmental travel and assisting with updating the departmental operating manual.|
Assist with the maintenance of instructional labs and instructional technology equipment.
Provide assistance to faculty and staff with the procurement of computer hardware and software.
Assist with the computer equipment, instructional technology equipment, and the software inventories for the college.
Manage and administer the procurement of supplies, which are stocked for the use of faculty, staff, and students and prepare monthly supply charge out.
Maintain and track any warranty and maintenance agreements for Computer Services equipment and software licensing.
Assist with the creation of security classes and user authorization forms.
Assist with the coordination of planning, acquiring and installing the colleges instructional technology equipment
Participate in departmental planning and evaluation.
COLLEGE REQUIREMENTS OF ALL EMPLOYEES:
Demonstrated excellence in written, oral, and interpersonal communication skills.
Demonstrated commitment to diversity, equal opportunity, and the academic, intellectual, and social development of all students and employees.
An understanding of and commitment to the comprehensive community college philosophy and mission.
Treats others respectfully, speaks to others courteously, and behaves in such a way that creates a workplace environment that is marked by trustworthiness, honest but polite communication, and interpersonal interactions that are both personally cordial and professionally appropriate.
Acts as a team player when working with any and all employees of the College.
Serves on institutional committees as appointed by the President.
Performs other duties and responsibilities as needed.
Annually review all Randolph Community College safety rules and policies and be familiar with all emergency safety procedures. Promote good safety habits and be compliant with OSHA safety regulations.
High School Diploma.
Demonstrated excellent customer service
1 year working experience with Microsoft Office Professional
Associate degree in computer-related field.
1 2 years hardware and software maintenance and repair
Experience with Ellucian and/or CampusCruiser.
Experience working with instructional equipment.
Fluency in a foreign language, preferably Spanish.
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